EFFECTIVE COMMUNICATION SKILLS
Excellent communication skill is fundamental to any business success. To succeed in business you have to communicate effectively. This training is designed to educate participants on ways to communicate professionally in written and spoken form.
COURSE OUTLINE
- Verbal and non-verbal communication
- Active listening skills
- Barriers to communication
- Disagreements and conflict resolution
- How to effectively communicate with customers and win their loyalty.
SUCCESSION PLANNING
This training will enable individuals identify and strategically select the best candidates to occupy key positions in an organization.
COURSE OUTLINE
- Managing succession in the workplace
- Change management concept In succession planning
- Developing and nurturing new and existing talent
- Succession planning:- tools for building lasting businesses
For enquires call: 08034432020 / 012934581
N/B. Date and account details to be sent upon confirmation of attendance.