THE ACT OF PUBLIC SPEAKING
Do you wish to communicate effectively and deliver impactful presentations? Then enrol for our training on public speaking. This training will help participants overcome public speaking anxiety and how to prepare engaging speeches that will enable them communicate effectively to an audience.
COURSE OUTLINE
- Know your audience
- Speech Preparation and presentation
- Presentation/ Delivery techniques
TEAM MANAGEMENT AND COLLABORATION
This training emphasizes the benefits of teamwork, effective communication and conflict resolution, which promotes improved outcomes and job satisfaction. Participants will learn strategies to boost team building, effective communication, conflict resolution and trust between teammates.
COURSE OUTLINE
- Introduction to Teamwork and Collaboration
- Communication and Conflict Resolution
- Collaboration and Leadership
CONFLICT RESOLUTION AND MANAGEMENT
Conflict affects individuals, families and organizations; it is an inevitable part of human existence. This training is designed for employees, employers and entrepreneurs. It will provide attendees with the right information and skills needed to promote peace and sustain relationships thereby promoting conflict resolution.
COURSE OUTLINE:
- Conflict resolution principles
- The effects of misunderstandings on productivity
- Strategies to resolve conflict
IMPROVING COMMUNICATION IN THE WORKPLACE
Excellent communication skill is fundamental to any business success. Our training on effective communication in the workplace is designed to educate participants on positive ways to communicate in written and spoken form.
COURSE OUTLINE
- The communication process
- Barriers to communication
- Disagreements and conflict resolution
- How to effectively communicate with customers and win their loyalty.
For enquires call: 08034432020 / 02012934581
N/B. Date and account details to be sent upon confirmation of attendance.