by Help Desk | Jun 1, 2026 | Events
SOCIAL MEDIA MARKETING
Your business needs targeted ads to connect more with your clients. This training will help participants develop a highly comprehensive social marketing strategy: to promote their business, by using different social media marketing platforms.
COURSE OUTLINE
* Social media marketing fundamentals
* Marketing your contents
LEADERSHIP AND MANAGEMENT TRAINING
This training is ideal for managers and team-leads. It will help those in leadership positions to strategize on how to better manage people and businesses; plus improve team performance and productivity.
COURSE OUTLINE
* Organizational leadership and management.
* Strategy execution.
Succession planning
Are you a manager or a, team-lead? Enrol for this training. This training will aid attendees develop strategies helpful in identifying and nurturing the right people to occupy key positions in an organisation.
COURSE OUTLINE
* Identifying successors.
* Implementing succession plan.
For enquiries call:
08034432020 or 02012934581
N/B. Date and account details to be sent upon confirmation of attendance
by Help Desk | Apr 30, 2026 | Events
EMOTIONAL INTELLIGENCE
Our rich course content on EMOTIONAL INTELLIGENCE provides insights to attendees on how to understand better the language of emotions and its effect on their performance.
COURSE OUTLINE
* Your emotions vs your productivity.
* The role of emotional intelligence in our daily life.
DEVELOPING STRATEGIC PEOPLE MANAGEMENT SKILLS
This training will help participants manage conflict, motivate people and improve on communication skills; to better manage people. It is ideal for HR personal, team-leads, managers, entrepreneurs and anyone who desires or currently holds a leadership position.
*COURSE OUTLINE*
* Performance and rewards.
* Understanding people.
IMPROVING COMMUNICATION IN THE WORKPLACE
Our training on improving communication is ideal for professionals at all levels. It will help participants improve their verbal, nonverbal and written communication skills .
COURSE OUTLINE
* The communication process.
* Overcoming communication barriers.
WORKPLACE ETHICS AND VALUES
This training will positively impact an organizations public image by promoting professional and ethical behaviour in an organisation. It will help individuals recognise and promote ethical decisions in the workplace.
COURSE OUTLINE
* Introduction to ethical behaviour in the workplace.
* Relationship between personal values and organisational culture.
For enquiries call: 08034432020 or 02012934581
N/B. Date and account details to be sent upon confirmation of attendance
by Help Desk | Apr 1, 2026 | Events
SOCIAL MEDIA MARKETING
Your business needs targeted ads to connect more with your clients. This training will help participants develop a highly comprehensive social marketing strategy: to promote their business, by using different social media marketing platforms.
*COURSE OUTLINE*
* Social media marketing fundamentals
* Marketing your contents
*RETIREMENT PLANNING*
Our retirement planning training comes up this month. It will provide attendees with valuable insights and tools that introduces them to post retirement planning.
*COURSE OUTLINE*
* Personal income management.
* How to plan for retirement.
*CUSTOMER SERVICE*
To develop the needed skills to perform excellently as a customer service agent enrol for our upcoming training on CUSTOMER SERVICE ESSENTIALS. This two(2) days training, will help participants deliver exceptional customer service that makes them as well as their organisation(s) stand out among it’s competitors.
*COURSE OUTLINE*
* Understanding and managing the uniqueness of customers.
* Customer experience: exceeding customer’s expectations.
For enquiries call:
*08034432020 or 02012934581*
N/B. Date and account details to be sent upon confirmation of attendance
by Help Desk | Mar 2, 2026 | Events
DEVELOPING PEOPLE MANAGEMENT SKILLS
Team leads, managers, supervisors and other workplace leaders use people management to oversee workflow and boost employee performance every day. This training will enable attendees function effectively in their roles in an organization thereby optimizing workplace productivity and promoting professional growth.
COURSE OUTLINE
- Effective communication skills
- Motivation and employee engagement
- Foundations of people management
SUCCESSION PLANNING
No organization can achieve its business goals without the right set of people. This training will enable participants not only to identify skills gaps but to also prepare them to develop relevant skills and leadership traits that enhance their smooth transition into new roles in their organization.
COURSE OUTLINE
- Talent identification and assessment
- Introduction to succession planning
- Identifying critical roles.
ESSENTIALS OF TIME MANAGEMENT
Effective time management is a plus to both the employees and the organization. Effective time management reduces waste and increase productivity.
COURSE OUTLINE
- Introduction to time management
- Goal setting and procrastination
- Planning and scheduling
- Understanding time: concept and principles.
TEAM BUILDING AND COLLABORATION
This training emphasizes the benefits of teamwork, effective communication and conflict resolution, which promotes improved outcomes and job satisfaction. Participants will learn strategies to boost team building, effective communication, conflict resolution and trust between teammates.
COURSE OUTLINE
- Introduction to Teamwork and Collaboration
- Communication and Conflict Resolution
- Collaboration and Leadership
For enquires call: 08034432020 / 02012934581
N/B. Date and account details to be sent upon confirmation of attendance.
by Help Desk | Feb 24, 2026 | Events
EMOTIONAL INTELLIGENCE
Our training on emotional intelligence will help individuals learn ways to improve on their interpersonal and intrapersonal skills. It will also give useful insights to participants, on how to understand better the language of emotions and its effect on our daily performance.
COURSE OUTLINE
• The competencies of emotional intelligence
• Your emotions vs your productivity
• Emotional awareness in communication
HEALTH AND SAFETY MANAGEMENT
Our training on managing health and safety is designed to educate participants on how to minimize or completely eradicate unsafe and unhealthy behaviour and other hazards that may occur in the workplace.
COURSE OUTLINE
• Personal protective equipment
• Fire hazards and how to combat it
• Personal health and safety
• Workplace accidents and its economic implication
CUSTOMER SERVICE ESSENTIALS
We cannot disassociate ourselves from the impact of customer service on us and our businesses. Our upcoming training on customer relationship management will help participants understand what customer service is all about and how to make is better. It is designed for those passionate about delivering excellent customer service.
COURSE OUTLINE
• Introduction to customer service
• Customer analysis-: Knowing your customer(KYC)
• How to exceed customer’s expectations
BUSINESS MANAGEMENT ESSENTIALS
Managing a business requires a lot of knowledge and experience. This is a one (1) day training programme that will expose attendees to the rules of professional ethics and means of managing offices/businesses effectively to achieve a feeling of strong alignment between their values and that of the business.
COURSE OUTLINE
• Introduction to business management
• Planning and Strategic Management
• Growth and evolution
• Management functions
For enquires call: 08034432020 / 02012934581
N/B. Date and account details to be sent upon confirmation of attendance.
by Help Desk | Jan 5, 2026 | Events
THE ACT OF PUBLIC SPEAKING
Do you wish to communicate effectively and deliver impactful presentations? Then enrol for our training on public speaking. This training will help participants overcome public speaking anxiety and how to prepare engaging speeches that will enable them communicate effectively to an audience.
COURSE OUTLINE
- Know your audience
- Speech Preparation and presentation
- Presentation/ Delivery techniques
TEAM MANAGEMENT AND COLLABORATION
This training emphasizes the benefits of teamwork, effective communication and conflict resolution, which promotes improved outcomes and job satisfaction. Participants will learn strategies to boost team building, effective communication, conflict resolution and trust between teammates.
COURSE OUTLINE
- Introduction to Teamwork and Collaboration
- Communication and Conflict Resolution
- Collaboration and Leadership
CONFLICT RESOLUTION AND MANAGEMENT
Conflict affects individuals, families and organizations; it is an inevitable part of human existence. This training is designed for employees, employers and entrepreneurs. It will provide attendees with the right information and skills needed to promote peace and sustain relationships thereby promoting conflict resolution.
COURSE OUTLINE:
- Conflict resolution principles
- The effects of misunderstandings on productivity
- Strategies to resolve conflict
IMPROVING COMMUNICATION IN THE WORKPLACE
Excellent communication skill is fundamental to any business success. Our training on effective communication in the workplace is designed to educate participants on positive ways to communicate in written and spoken form.
COURSE OUTLINE
- The communication process
- Barriers to communication
- Disagreements and conflict resolution
- How to effectively communicate with customers and win their loyalty.
For enquires call: 08034432020 / 02012934581
N/B. Date and account details to be sent upon confirmation of attendance.
SOCIAL MEDIA MARKETING
