by Help Desk | Sep 30, 2026 | Articles
Do you know Simple regular physical activities like walking, jogging, skipping, walking through the stairs can improve your fitness and health? Not everyone has the time to attend a gym and it is not an excuse to be unfit. Being physically active helps a lot, it is needed to maintain a healthy weight, strengthen our bones, reduce stress and possibly prevent heart diseases.
To be fit, incorporate exercises that promote endurance, muscle strength and flexibility. to maintain a healthy lifestyle eat three healthy meals a day, prioritize eight hours of good sleep daily, drink a lot of water instead of sweetened beverages, reduce alcohol intake, reduce screen time, do not smoke or do drugs.
A healthy lifestyle doesn’t require so much! Few minutes of walking daily, a balanced meal and a good night rest can make a difference!
source: Natures best ARTICLE. ’’ How to Stay Fit and Healthy When You Have a Busy Lifestyle. “ 23rd February 2026.
by Help Desk | Sep 30, 2026 | Events
WORKPLACE ETHICS AND VALUES
This training will positively impact an organization’s public image by promoting professional and ethical behaviour in an organisation. It will also help individuals recognise and promote ethical decisions in the workplace.
COURSE OUTLINE
* Introduction to ethical behaviour in the workplace.
* Relationship between personal values and organisational culture.
CUSTOMER SERVICE ESSENTIALS
Your business can never go far with poor customer service. Every business no matter how small needs to offer excellent customer service to stand out amongst its competitors. Need to improve on your customer retention strategy and create excellent service processes to promote increased productivity? This training will be of great help.
COURSE OUTLINE
- Introduction to customer service
- Understanding and managing the uniqueness of customers.
- Customer experience: exceeding customer’s expectations.
- Effective communication skills for customer service executives
UNDERSTANDING PUBLIC AFFAIRS MANAGEMENT
This training focuses on how organizations can relate with government agencies, the public, and their stakeholders to shape its policies and protect its reputation. Who should attend? It is ideal for professionals or executives who relate with government agencies and stakeholders.
COURSE OUTLINE
- Introduction to public affairs
- Planning and Lobbying Techniques
- Social media in public affairs
For enquires call: 08034432020 / 02012934581
N/B. Date and account details to be sent upon confirmation of attendance.
by Help Desk | Sep 1, 2026 | Articles
Saving money these days in Nigeria requires discipline and smart planning. Let’s put you through some tips on how to plan your income.
Firstly apply the 50, 30, 20 % rule to split your income. i.e. allocate 50% for your core needs like (rent, food, transport, utilities), 30% for your personal wants i.e (outings, subscriptions), and 20% for your personal savings. In all you do prioritise saving!
To save more from your monthly income Have a budget, set goals for your savings, don’t buy on impulse, avoid debt and track your monthly spending. For those with poor saving habits, locking your money in legit saving apps or intentionally avoiding an ATM card to your savings account could be helpful.
Here’s the key! No matter how much or less you earn monthly, don’t fail to budget for each month strategically; otherwise you will live in debt. The 50,30,20 budget rules will help you manage your finances effectively. It pays to Save or invest at least 10–20% of your income every month though it may look small but overtime you will be thankful you did.
source: CLOUDELY ARTICLE. ’’ How to Effectively Manage Your Salary. ‘January 26th, 2025.
by Help Desk | Sep 1, 2026 | Events
DEVELOPING STRATEGIC PEOPLE MANAGEMENT SKILLS
This training will enable individuals function effectively in their roles in an organization, ensuring a healthy workforce.
COURSE OUTLINE
- Fundamentals of people management
- Team development
- Performance management
SUCCESSION PLANNING
Succession planning ensures highly and qualified persons are chosen to lead key positions in an organization. Having the right people occupy the right places in your organization is necessary for your business growth. This training will be of benefit to employers, entrepreneurs, team leads, managers and HR professionals. Participants will learn means of developing and implementing strategic succession planning programs to create an effective succession process.
COURSE OUTLINE
- Managing succession in the workplace
- Developing and nurturing new and existing talent
- Succession planning:- tools for building lasting businesse
BUSINESS MANAGEMENT ESSENTIALS
Managing a business requires a lot of knowledge and experience. This is a one (1) day training programme that will expose attendees to the rules of professional ethics and means of managing offices/businesses effectively to achieve a feeling of strong alignment between their values and that of the business.
COURSE OUTLINE
- Introduction to business management
- Planning and Strategic Management
- Growth and evolution
For enquiry call: 08034432020 / 02012934581
N/B. Date and account details to be sent upon confirmation of attendance.
by Help Desk | Aug 3, 2026 | Articles
Every entrepreneur is likely to encounter rude and angry individuals at one point or the other while rendering services to them. Some customers get angry for a variety of reasons, some of which are justified while some may not be. Whether a customer’s complain is legitimate or not, your response determines if the customer will leave satisfied or vows never to patronize your business again.
‘’Customer service shouldn’t just be a department; it should be the entire company.” – Tony Hsieh
customer service skills needed to run a business smoothly:-
- Having empathy
- Have deep knowledge of your product and services
- Listen actively
- Go the extra mile to provide good services for your clients
- Be patience
- Communicate professionally with clarity
- Follow up on feedbacks
- Build trust through transparency for your band
- Always remain calm.
When next you encounter that irate customer, keep calm and put the above listed skills to use.
To provide great customer support, you need to understand the emotions of others and not take things personally when a customer becomes angry.
source: Robbie Richards. ’’ 16 Customer Service Skills That Drive Every Business.’’ Updated Apr 19 2024.
Do you know Simple regular physical activities like walking, jogging, skipping, walking through the stairs can improve your fitness and health? Not everyone has the time to attend a gym and it is not an excuse to be unfit. Being physically active helps a lot, it is needed to maintain a healthy weight, strengthen our bones, reduce stress and possibly prevent heart diseases.
