by Help Desk | Mar 2, 2026 | Events
DEVELOPING PEOPLE MANAGEMENT SKILLS
Team leads, managers, supervisors and other workplace leaders use people management to oversee workflow and boost employee performance every day. This training will enable attendees function effectively in their roles in an organization thereby optimizing workplace productivity and promoting professional growth.
COURSE OUTLINE
- Effective communication skills
- Motivation and employee engagement
- Foundations of people management
SUCCESSION PLANNING
No organization can achieve its business goals without the right set of people. This training will enable participants not only to identify skills gaps but to also prepare them to develop relevant skills and leadership traits that enhance their smooth transition into new roles in their organization.
COURSE OUTLINE
- Talent identification and assessment
- Introduction to succession planning
- Identifying critical roles.
ESSENTIALS OF TIME MANAGEMENT
Effective time management is a plus to both the employees and the organization. Effective time management reduces waste and increase productivity.
COURSE OUTLINE
- Introduction to time management
- Goal setting and procrastination
- Planning and scheduling
- Understanding time: concept and principles.
TEAM BUILDING AND COLLABORATION
This training emphasizes the benefits of teamwork, effective communication and conflict resolution, which promotes improved outcomes and job satisfaction. Participants will learn strategies to boost team building, effective communication, conflict resolution and trust between teammates.
COURSE OUTLINE
- Introduction to Teamwork and Collaboration
- Communication and Conflict Resolution
- Collaboration and Leadership
For enquires call: 08034432020 / 02012934581
N/B. Date and account details to be sent upon confirmation of attendance.
by Help Desk | Feb 24, 2026 | Events
EMOTIONAL INTELLIGENCE
Our training on emotional intelligence will help individuals learn ways to improve on their interpersonal and intrapersonal skills. It will also give useful insights to participants, on how to understand better the language of emotions and its effect on our daily performance.
COURSE OUTLINE
• The competencies of emotional intelligence
• Your emotions vs your productivity
• Emotional awareness in communication
HEALTH AND SAFETY MANAGEMENT
Our training on managing health and safety is designed to educate participants on how to minimize or completely eradicate unsafe and unhealthy behaviour and other hazards that may occur in the workplace.
COURSE OUTLINE
• Personal protective equipment
• Fire hazards and how to combat it
• Personal health and safety
• Workplace accidents and its economic implication
CUSTOMER SERVICE ESSENTIALS
We cannot disassociate ourselves from the impact of customer service on us and our businesses. Our upcoming training on customer relationship management will help participants understand what customer service is all about and how to make is better. It is designed for those passionate about delivering excellent customer service.
COURSE OUTLINE
• Introduction to customer service
• Customer analysis-: Knowing your customer(KYC)
• How to exceed customer’s expectations
BUSINESS MANAGEMENT ESSENTIALS
Managing a business requires a lot of knowledge and experience. This is a one (1) day training programme that will expose attendees to the rules of professional ethics and means of managing offices/businesses effectively to achieve a feeling of strong alignment between their values and that of the business.
COURSE OUTLINE
• Introduction to business management
• Planning and Strategic Management
• Growth and evolution
• Management functions
For enquires call: 08034432020 / 02012934581
N/B. Date and account details to be sent upon confirmation of attendance.
by Help Desk | Jan 5, 2026 | Events
THE ACT OF PUBLIC SPEAKING
Do you wish to communicate effectively and deliver impactful presentations? Then enrol for our training on public speaking. This training will help participants overcome public speaking anxiety and how to prepare engaging speeches that will enable them communicate effectively to an audience.
COURSE OUTLINE
- Know your audience
- Speech Preparation and presentation
- Presentation/ Delivery techniques
TEAM MANAGEMENT AND COLLABORATION
This training emphasizes the benefits of teamwork, effective communication and conflict resolution, which promotes improved outcomes and job satisfaction. Participants will learn strategies to boost team building, effective communication, conflict resolution and trust between teammates.
COURSE OUTLINE
- Introduction to Teamwork and Collaboration
- Communication and Conflict Resolution
- Collaboration and Leadership
CONFLICT RESOLUTION AND MANAGEMENT
Conflict affects individuals, families and organizations; it is an inevitable part of human existence. This training is designed for employees, employers and entrepreneurs. It will provide attendees with the right information and skills needed to promote peace and sustain relationships thereby promoting conflict resolution.
COURSE OUTLINE:
- Conflict resolution principles
- The effects of misunderstandings on productivity
- Strategies to resolve conflict
IMPROVING COMMUNICATION IN THE WORKPLACE
Excellent communication skill is fundamental to any business success. Our training on effective communication in the workplace is designed to educate participants on positive ways to communicate in written and spoken form.
COURSE OUTLINE
- The communication process
- Barriers to communication
- Disagreements and conflict resolution
- How to effectively communicate with customers and win their loyalty.
For enquires call: 08034432020 / 02012934581
N/B. Date and account details to be sent upon confirmation of attendance.
by Help Desk | Dec 1, 2025 | Events
PREPARING FOR A NEW BEGINNING
How prepared are you for life after paid employment? What plans do you have towards your retirement? This training will help participants strategically plan ahead on how to transit from paid employment into retirement.
COURSE OUTLINE
- Concept of life after paid employment.
- Retirement a necessary end?
- Personal income management.
SUCCESSION PLANNING
All businesses experience succession planning, irrespective of its size. Employees resign, some get sacked, others may switch roles or departments in these cases succession planning is necessary. This training will aid entrepreneurs, team leads, HR personals and managers select the right people as replacement to occupy vacant positions in an organization when the need arises.
COURSE OUTLINE
- Managing succession in the workplace
- Developing and nurturing new and existing talent
- Succession planning: tool for building lasting businesses
For enquires call: 08034432020 / 02012934581
N/B. Date and account details to be sent upon confirmation of attendance.
by Help Desk | Nov 3, 2025 | Events
EFFECTIVE COMMUNICATION SKILLS
In this training attendees will learn skills of effective communication and ways to communicate professionally in written and spoken forms.
COURSE OUTLINE
- The communication Process
- Giving and Receiving Feedback
- Resolving Conflict
TIME MANAGEMENT
This training will aid attendees discover the benefits of effective time management and learn how to implement time management into their day to day activities.
COURSE OUTLINE
- Time management techniques
- How to set realistic goals
- Organising work schedules for self and team
INTRODUCTION TO BUSINESS FINANCE
In this 2 days training participants will learn the processes, strategies, and tools that businesses can use to make financial decisions and manage resources, to achieve set financial goals.
COURSE OUTLINE
- Understanding the role of business finance
- Financial Statements and Financial Analysis
For enquires call: 08034432020 / 02012934581
N/B. Date and account details to be sent upon confirmation of attendance.
by Help Desk | Oct 2, 2025 | Events
PROJECT MANAGEMENT
Project management involves planning, managing, and completing tasks from start to finish. Companies, investors, customers, and employees all benefit from timely and successful completion of projects by team members. This training will help participants achieve their organisational goals thereby reducing the risk of investing in an unsuccessful project.
COURSE OUTLINE
- Introduction to project management
- Project scheduling and time management
FUNDAMENTALS OF HUMAN RESOURCES
This course is designed for professionals who want to elevate their understanding of HR to a new level. Are you stepping into HR function for the first time or wish to improve on your on your HR skills? Enroll for this training! Participants will be taught comprehensive guide on how to navigate recruitment, performance management and much more.
COURSE OUTLINE
· Recruitment and selection:
· Training and development:
EMOTIONAL INTELLIGENCE
This training is useful to everyone. Attendees will be exposed to means of building strong relationship with colleagues, friends, and family members. Those with leadership positions will learn how to apply emotional intelligence to specific leadership situations as well; to gain the authority and success needed to strive as a leader.
COURSE OUTLINE
- The basics of emotional intelligence
· Building an emotionally intelligent team
For enquires call: 08034432020 / 02012934581
N/B. Date and account details to be sent upon confirmation of attendance.
DEVELOPING PEOPLE MANAGEMENT SKILLS
