by Help Desk | Sep 1, 2025 | Events
DIGITAL MARKETING
Digital marketing involves using social media platforms to connect with consumers for effective marketing of products and services. Our training on digital marketing will enable participants harness the use of their social media platforms to grow their businesses and create more awareness for their brands.
COURSE OUTLINE
- Introduction to digital marketing
- Social media marketing
- Content creation
SUCCESSION PLANNING
It is well known that an organization can never achieve its strategic business goals without the needed human capacity and skills. Our two (2) days training on succession planning will enable participants identify and strategically select qualified candidates to occupy key positions within an organization.
COURSE OUTLINE
- Managing succession in the workplace
- Developing and nurturing new and existing talent
- Succession planning: tools for building lasting businesses
CUSTOMER SERVICE ESSENTIALS
Your business will never go far with poor customer service. Our training on customer relationship management is designed for organizations/individuals who desire to offer excellent customer services at all times with the sole purpose of delivering on their organizational goals.
COURSE OUTLINE
- Introduction to customer service
- Identifying and addressing customer needs
- How to effectively communicate with customers and win their loyalty.
For enquires call: 08034432020 / 02012934581
N/B. Date and account details to be sent upon confirmation of attendance.
by Help Desk | Aug 4, 2025 | Events
PROMOTING LEARNING CULTURE
Why create a high-impact learning culture? Embracing a culture of learning in your organization can lead to higher productivity, better engagement and increased happiness across the workforce. Employees with current knowledge and skills have a direct impact on their company’s performance plus ability to adapt in the competitive market. This one (1) day training is recommended for anyone who desires self-development and personal growth.
COURSE OUTLINE
- Strategies for Building a Learning Organization
- Learning for Growth: Benefits of a Learning Organization
BUSINESS ETHICS AND OFFICE MANAGEMENT
Business etiquette is a set of rules that guide how people should behave in the workplace. Managing a business requires a lot of knowledge and experience. This is a one (1) day training programme organised for employers and employees to equip them on professional ethics, how to manage offices effectively and achieve a feeling of strong alignment between their values and that of the business.
COURSE OUTLINE
- Organizational Structures to Promote workplace Ethics
- The Positive Impact of Ethics in Business
- Work Ethics and Etiquette
PROJECT MANAGEMENT
In this training, attendees will learn how to set realistic project goals, identify barriers to successful project execution and how to militate against such in order to ensure a successful project completion.
COURSE OUTLINE
- Introduction to project management
- Measuring the progress of a project
- Determining project risk
For enquires call: 08034432020 / 02012934581
N/B. Date and account details to be sent upon confirmation of attendance.
by Help Desk | Jul 4, 2025 | Events
STRESS MANAGEMENT
Managing stress effectively improves productivity and personal well-being. Our training on stress management is ideal for individuals and organizations. This training offers techniques and practical solutions to how participants can reduce and manage stress effectively.
COURSE OUTLINE
- Stress management techniques
- Impact of stress on individuals
PRESENTATION SKILLS AND VERBAL COMMUNICATION
Effective communication makes your presentations better. This encompasses not just the words chosen but also how these words are delivered and received. This training is ideal for employees, team lead, managers and entrepreneurs.
COURSE OUTLINE
- Data presentation styles/methods
- How to deliver professional presentations
- Know your audience
CUSTOMER RETENTION STRATEGIES
Retaining customers is essential to your brand’s financial success. Enrol for this training and learn how to create retention strategies that drive sales and promote more loyal clients.
COURSE OUTLINE
- Know Your Customers
- Engagement strategies to retain customers
For enquires call: 08034432020 / 02012934581
N/B. Date and account details to be sent upon confirmation of attendance.
by Help Desk | Apr 24, 2025 | Events
FOUNDAMENTALS OF HUMAN RESOURCES
To enhance your knowledge and skills in Human Resource Management enrol for our upcoming training on fundamentals of human resources.
COURSE OUTLINE
- Performance management and appraisals
- Training and development
- Compensation and benefits management
EMOTIONAL INTELLIGENCE
Our training on emotional intelligence will help individuals; learn ways to improve on their interpersonal and intrapersonal skills. It will also give useful insights to participants, on how to understand better the language of emotions and its effect on our daily performance.
COURSE OUTLINE
- The competencies of emotional intelligence
- Your emotions vs your productivity
- How to improve emotional intelligence in the workplace.
CUSTOMER CARE ESSENTIALS
This training will provide participants with customer service skills to deal with difficult situations while maintaining a strong focus on customer satisfaction and the customer experience.
COURSE OUTLINE
- Understanding and managing the uniqueness of customers.
- Customer experience: exceeding customer’s expectations.
- Effective communication skills for customer service executives
For enquires call: 08034432020 / 02012934581
N/B. Date and account details to be sent upon confirmation of attendance.
by Help Desk | Apr 2, 2025 | Events
TIME MANAGEMENT
This is the process of planning and controlling how you spend your time to achieve your goals. This training will aid participants effectively allocate time on specific activities to maximize productivity and achieve desired outcomes.
COURSE OUTLINE
- Techniques for controlling your time
- Prioritizing and scheduling
- Prioritising work goal.
PROMOTING THE LEARNING CULTURE
A learning culture helps individual, employees and companies thrive. It doesn’t only promote employees growth and satisfaction but also creates a friendly work environment suitable for business growth. Enrol for this training and discover how work satisfaction created by promoting the learning culture can enhance more creativity and higher productivity.
COURSE OUTLINE
- Strategies for Building a Learning Organization
- Learning for Growth: Benefits of a Learning Organization
DIGITAL MARKETING
Participants will learn means of using internet-based digital technologies and channels to promote their products/services and connect their brands with existing and potential customers online.
COURSE OUTLINE
- Why digital marketing?
- Social media marketing strategies
- Content Marketing
For enquires call: 08034432020 / 02012934581
N/B. Date and account details to be sent upon confirmation of attendance.
by Help Desk | Mar 5, 2025 | Events
BUSINESS ETHIC AND OFFICE MANAGEMENT
This training will aid participants to better manage an office and improve their understanding of workplace ethics. It is designed for individuals who wish to learn and apply the role of ethics in the modern business environment.
COURSE OUTLINE
- Ethical Decision-Making Tools
- Office management
- Business ethics foundation
INTRODUCTION TO BUSINESS FINANCE
Business finance involves obtaining and managing the funds a business needs to operate, grow and succeed. This training will help participants understand better the concept of business finance and its various sources.
COURSE OUTLINE
- Introduction to finance
- Financial statement analysis
CUSTOMER RETENTION STRATEGIES
Effective customer retention strategies involve using data to create more personal communications with customers and prospects. Enrol for this training and learn how to create retention strategies that drive sales and promote more loyal clients.
COURSE OUTLINE
- Benefits of Knowing Your Customers
- Retention Strategy
- Customer Retention and Loyalty
PRESENTATION SKILLS AND VERBAL COMMUNICATION
A brilliant presentation requires effective planning, outstanding content, efficient use of technology and effective communication skills. Our training on presentation skills and verbal communication will educate participants on how to use practical techniques and specific tools for effective presentation and delivery; that gets the message across to the audience with impact.
COURSE OUTLINE
- Effective communication skills
- How to deliver professional presentations
- Using visual aids to support briefings/presentations
- Preparing for a presentation
For enquires call: 08034432020 / 02012934581
N/B. Date and account details to be sent upon confirmation of attendance.
DIGITAL MARKETING
