by Help Desk | Apr 24, 2025 | Events
FOUNDAMENTALS OF HUMAN RESOURCES
To enhance your knowledge and skills in Human Resource Management enrol for our upcoming training on fundamentals of human resources.
COURSE OUTLINE
- Performance management and appraisals
- Training and development
- Compensation and benefits management
EMOTIONAL INTELLIGENCE
Our training on emotional intelligence will help individuals; learn ways to improve on their interpersonal and intrapersonal skills. It will also give useful insights to participants, on how to understand better the language of emotions and its effect on our daily performance.
COURSE OUTLINE
- The competencies of emotional intelligence
- Your emotions vs your productivity
- How to improve emotional intelligence in the workplace.
CUSTOMER CARE ESSENTIALS
This training will provide participants with customer service skills to deal with difficult situations while maintaining a strong focus on customer satisfaction and the customer experience.
COURSE OUTLINE
- Understanding and managing the uniqueness of customers.
- Customer experience: exceeding customer’s expectations.
- Effective communication skills for customer service executives
For enquires call: 08034432020 / 02012934581
N/B. Date and account details to be sent upon confirmation of attendance.
by Help Desk | Apr 2, 2025 | Events
TIME MANAGEMENT
This is the process of planning and controlling how you spend your time to achieve your goals. This training will aid participants effectively allocate time on specific activities to maximize productivity and achieve desired outcomes.
COURSE OUTLINE
- Techniques for controlling your time
- Prioritizing and scheduling
- Prioritising work goal.
PROMOTING THE LEARNING CULTURE
A learning culture helps individual, employees and companies thrive. It doesn’t only promote employees growth and satisfaction but also creates a friendly work environment suitable for business growth. Enrol for this training and discover how work satisfaction created by promoting the learning culture can enhance more creativity and higher productivity.
COURSE OUTLINE
- Strategies for Building a Learning Organization
- Learning for Growth: Benefits of a Learning Organization
DIGITAL MARKETING
Participants will learn means of using internet-based digital technologies and channels to promote their products/services and connect their brands with existing and potential customers online.
COURSE OUTLINE
- Why digital marketing?
- Social media marketing strategies
- Content Marketing
For enquires call: 08034432020 / 02012934581
N/B. Date and account details to be sent upon confirmation of attendance.
by Help Desk | Mar 5, 2025 | Events
BUSINESS ETHIC AND OFFICE MANAGEMENT
This training will aid participants to better manage an office and improve their understanding of workplace ethics. It is designed for individuals who wish to learn and apply the role of ethics in the modern business environment.
COURSE OUTLINE
- Ethical Decision-Making Tools
- Office management
- Business ethics foundation
INTRODUCTION TO BUSINESS FINANCE
Business finance involves obtaining and managing the funds a business needs to operate, grow and succeed. This training will help participants understand better the concept of business finance and its various sources.
COURSE OUTLINE
- Introduction to finance
- Financial statement analysis
CUSTOMER RETENTION STRATEGIES
Effective customer retention strategies involve using data to create more personal communications with customers and prospects. Enrol for this training and learn how to create retention strategies that drive sales and promote more loyal clients.
COURSE OUTLINE
- Benefits of Knowing Your Customers
- Retention Strategy
- Customer Retention and Loyalty
PRESENTATION SKILLS AND VERBAL COMMUNICATION
A brilliant presentation requires effective planning, outstanding content, efficient use of technology and effective communication skills. Our training on presentation skills and verbal communication will educate participants on how to use practical techniques and specific tools for effective presentation and delivery; that gets the message across to the audience with impact.
COURSE OUTLINE
- Effective communication skills
- How to deliver professional presentations
- Using visual aids to support briefings/presentations
- Preparing for a presentation
For enquires call: 08034432020 / 02012934581
N/B. Date and account details to be sent upon confirmation of attendance.
by Help Desk | Feb 1, 2025 | Events
STRESS MANAGEMENT
Managing workplace stress effectively improves productivity and personal well-being. Our training on stress management is ideal for employees, supervisors, team leads and managers who wish to reduce and manage work-related stress. This training offers techniques and practical solutions to reduce and manage stress effectively.
COURSE OUTLINE
- Stress management techniques
- Impact of stress on organizations
- Is all stress bad?
FUNDAMENTALS OF HUMAN RESOURCES
Our two (2) days training on fundamentals of human resources is for HR managers, supervisors and for anyone working in the general HR field. Participants will become familiar with the processes of recruitment, selection, compensation, replacement, management etc.
COURSE OUTLINE:
- Recruitment and selection processes
- Performance management and appraisals
- Training and development
- General HR functions
PROMOTING A LEARNING CULTURE
A learning culture helps individual, employees and companies thrive. It doesn’t only promote employees growth and satisfaction but also creates a friendly work environment suitable for business growth. Enrol for this training and discover how work satisfaction created by promoting the learning culture can enhance more creativity and higher productivity.
.
COURSE OUTLINE
- Strategies for Building a Learning Organization
- Learning for Growth: Benefits of a Learning Organization
PREPARING TO MANAGE A NEW BEGINNING
Being well informed and effectively planning your finances could help you achieve your retirement dreams. This training programme is organised to help participants explore strategies that will enable them thrive and remain happy in their retirement days.
COURSE OUTLINE
- Setting retirement goals and working through your goals.
- Learning new skills
- Learning how to identify what to invest your funds in.
For enquires call: 08034432020 / 02012934581
N/B. Date and account details to be sent upon confirmation of attendance.
by Help Desk | Jan 6, 2025 | Events
TIME MANAGEMENT
Effective time management skills help professionals/ individuals make better decisions, meet deadlines and achieve their goals. To develop better time management skills attend our one (1) day training on TIME MANAGEMENT. Participants will learn how to manage their time and develop a personal action plan to meet their set goals.
COURSE OUTLINE:
- Prioritizing and scheduling
- Time management techniques
- Organizing work schedules for self and team
- Overcoming procrastination
DIGITAL MARKETING
Enrol for these two (2) days training and explore the fundamentals of digital marketing and learn how to deploy them effectively in today’s business world.
COURSE OUTLINE
- Why digital marketing?
- Types of digital marketing
- Content Marketing
PRESENTATION SKILLS AND VERBAL COMMUNICATION
Effective communication makes your presentations better. This training is ideal for employees, team lead, managers and entrepreneurs. An excellent communication skill is essential for every business success.
COURSE OUTLINE
- Stages in communication
- Data presentation styles/methods
- How to deliver professional presentations
PROJECT MANAGEMENT
In this training, attendees will learn how to set realistic project goals and how to identify timely and correctly barriers to successful project execution and how to militate against such in order to ensure a successful project execution.
COURSE OUTLINE
- Introduction to project management
- Measuring the progress of a project
- Determining project risk
For enquires call: 08034432020 / 02012934581
N/B. Date and account details to be sent upon confirmation of attendance.
by Help Desk | Jan 2, 2025 | Events
FOUNDAMENTALS OF HUMAN RESOURCES
