by Help Desk | Mar 5, 2025 | Events
BUSINESS ETHIC AND OFFICE MANAGEMENT
This training will aid participants to better manage an office and improve their understanding of workplace ethics. It is designed for individuals who wish to learn and apply the role of ethics in the modern business environment.
COURSE OUTLINE
- Ethical Decision-Making Tools
- Office management
- Business ethics foundation
INTRODUCTION TO BUSINESS FINANCE
Business finance involves obtaining and managing the funds a business needs to operate, grow and succeed. This training will help participants understand better the concept of business finance and its various sources.
COURSE OUTLINE
- Introduction to finance
- Financial statement analysis
CUSTOMER RETENTION STRATEGIES
Effective customer retention strategies involve using data to create more personal communications with customers and prospects. Enrol for this training and learn how to create retention strategies that drive sales and promote more loyal clients.
COURSE OUTLINE
- Benefits of Knowing Your Customers
- Retention Strategy
- Customer Retention and Loyalty
PRESENTATION SKILLS AND VERBAL COMMUNICATION
A brilliant presentation requires effective planning, outstanding content, efficient use of technology and effective communication skills. Our training on presentation skills and verbal communication will educate participants on how to use practical techniques and specific tools for effective presentation and delivery; that gets the message across to the audience with impact.
COURSE OUTLINE
- Effective communication skills
- How to deliver professional presentations
- Using visual aids to support briefings/presentations
- Preparing for a presentation
For enquires call: 08034432020 / 02012934581
N/B. Date and account details to be sent upon confirmation of attendance.
by Help Desk | Feb 1, 2025 | Events
STRESS MANAGEMENT
Managing workplace stress effectively improves productivity and personal well-being. Our training on stress management is ideal for employees, supervisors, team leads and managers who wish to reduce and manage work-related stress. This training offers techniques and practical solutions to reduce and manage stress effectively.
COURSE OUTLINE
- Stress management techniques
- Impact of stress on organizations
- Is all stress bad?
FUNDAMENTALS OF HUMAN RESOURCES
Our two (2) days training on fundamentals of human resources is for HR managers, supervisors and for anyone working in the general HR field. Participants will become familiar with the processes of recruitment, selection, compensation, replacement, management etc.
COURSE OUTLINE:
- Recruitment and selection processes
- Performance management and appraisals
- Training and development
- General HR functions
PROMOTING A LEARNING CULTURE
A learning culture helps individual, employees and companies thrive. It doesn’t only promote employees growth and satisfaction but also creates a friendly work environment suitable for business growth. Enrol for this training and discover how work satisfaction created by promoting the learning culture can enhance more creativity and higher productivity.
.
COURSE OUTLINE
- Strategies for Building a Learning Organization
- Learning for Growth: Benefits of a Learning Organization
PREPARING TO MANAGE A NEW BEGINNING
Being well informed and effectively planning your finances could help you achieve your retirement dreams. This training programme is organised to help participants explore strategies that will enable them thrive and remain happy in their retirement days.
COURSE OUTLINE
- Setting retirement goals and working through your goals.
- Learning new skills
- Learning how to identify what to invest your funds in.
For enquires call: 08034432020 / 02012934581
N/B. Date and account details to be sent upon confirmation of attendance.
by Help Desk | Jan 6, 2025 | Events
TIME MANAGEMENT
Effective time management skills help professionals/ individuals make better decisions, meet deadlines and achieve their goals. To develop better time management skills attend our one (1) day training on TIME MANAGEMENT. Participants will learn how to manage their time and develop a personal action plan to meet their set goals.
COURSE OUTLINE:
- Prioritizing and scheduling
- Time management techniques
- Organizing work schedules for self and team
- Overcoming procrastination
DIGITAL MARKETING
Enrol for these two (2) days training and explore the fundamentals of digital marketing and learn how to deploy them effectively in today’s business world.
COURSE OUTLINE
- Why digital marketing?
- Types of digital marketing
- Content Marketing
PRESENTATION SKILLS AND VERBAL COMMUNICATION
Effective communication makes your presentations better. This training is ideal for employees, team lead, managers and entrepreneurs. An excellent communication skill is essential for every business success.
COURSE OUTLINE
- Stages in communication
- Data presentation styles/methods
- How to deliver professional presentations
PROJECT MANAGEMENT
In this training, attendees will learn how to set realistic project goals and how to identify timely and correctly barriers to successful project execution and how to militate against such in order to ensure a successful project execution.
COURSE OUTLINE
- Introduction to project management
- Measuring the progress of a project
- Determining project risk
For enquires call: 08034432020 / 02012934581
N/B. Date and account details to be sent upon confirmation of attendance.
by Help Desk | Jan 2, 2025 | Events
by Help Desk | Dec 3, 2024 | Events
Our training on managing health and safety is designed to educate participants on how to minimize or completely eradicate unsafe and unhealthy behaviour and other hazards that may occur in the workplace.
COURSE OUTLINE
- HSE Regulations and Compliance
- Workplace accidents and its economic implication
- Workplace Health Promotion
AVOIDING THE PITFALLS OF RETIREMENT
We all will retire someday from active service /paid employment, what plans do you have towards that transitioning? This training is designed to motivate, educate and guide participants with adequate information on how to plan successfully ahead of life after paid employment.
COURSE OUTLINE
- Perspectives on retirement
- Career opportunities for retirees
- The ’’SMILE’’ model approach to retirement
For enquires call: 08034432020 / 02012934581
N/B. Date and account details to be sent upon confirmation of attendance.
by Help Desk | Oct 31, 2024 | Events
EFFECTIVE COMMUNICATION IN THE WORKPLACE
Excellent communication skill is fundamental to any business success. To succeed in business you have to communicate effectively. Our training on effective communication in the workplace is designed to educate participants on the essentials of the communication process.
COURSE OUTLINE
- Mastering the art of conversation
- Understanding communication barriers
- How to effectively communicate with customers and win their loyalty.
BUSINESS ETIQUETTE ESSENTIALS
Business etiquette is a set of rules that guide how people should behave in the workplace. Managing a business requires a lot of knowledge and experience. This is a one (1) day training programme organised for employers and employees to equip them on professional ethics, on how to manage offices effectively and achieve a feeling of strong alignment between their values and that of the business.
COURSE OUTLINE
- Organizational Structures to Promote workplace Ethics
- The Positive Impact of Ethics in Business
- Work Ethics and Etiquette
CONFLICT RESOLUTION AND MANAGEMENT
Conflict affects individuals, families and organizations; it is an inevitable part of human existence. This training is designed for employees, employers and entrepreneurs. Attendees will learn different strategies for managing conflict effectively in order to build stronger relationships and minimise its negative impact on performance and productivity.
COURSE OUTLINE:
- Conflict resolution principles
- The effects of misunderstandings on productivity
- Strategies to resolve conflict
For enquires call: 08034432020 / 02012934581
N/B. Date and account details to be sent upon confirmation of attendance.
