by Help Desk | Sep 30, 2024 | Articles
Office management is the process of planning, organizing, coordinating and controlling office activities. It involves the administration of key processes involved in running an office, to promote an effective working atmosphere. It could involve; analysing data, coordinating employees etc. for more efficient workflow and improved work environment.
Technical and interpersonal skills required in office management are: – Negotiation skills, Conflict mediation, Employee coordination, Communication ability, Time management, Multitasking and Organization.
KEY FUNCTIONS OF OFFICE MANAGEMENT
· Space management
· Planning
· Resource management
· Communication
· Staffing
· IT coordination
· Employee management
The role of an office manager is to ensure the office is effectively managed to optimize productivity and improve overall office operations. In summary office management entails all that is needed for the effective performance of office work.
Source: Rob Biedron ”Office management: What is it Roles, Best practices guide and more.’’
by Help Desk | Sep 2, 2024 | Articles
Time management promotes effective and efficient use of time; it is an important soft skill crucial in both professional and personal setting. People, who practice good time management techniques often find that they are more productive, feel less stressed, get more things done, relate more positively than others etc.
‘’Until you value yourself, you will not value your time. Until you value your time, you will not do anything with it.” – M. Scott Peck –
Time Management Skills
· Goal Setting
· Prioritization
· Planning and Scheduling
· Procrastination Management
· Time Blocking
· Delegation
· Problem-solving
Strategies for better time management include; – Knowing how you spend your time, Setting Priorities, Getting Organized, Staying healthy, Scheduling appropriately and avoiding procrastination. Incorporate some of these strategies for more effective management of your time.
Everyone needs effective time management skills for effective planning and organising of time between specific activities.
Source: DR MICHELLE ROZEN ‘7 Time management skills and tips for success.’’ published December 23rd, 2023.
by Help Desk | Jul 31, 2024 | Articles
Remaining relevant in one’s profession is very important and essential in today’s competitive and digitized business world. Staying up to date can help businesses/ individuals become more dynamic and marketable.
Every employer wants his or her employees to become committed to career development, regardless of his/her role or level of experience. To increase your chances of a promotion or raise, find ways to keep pace with the constant changes in your industry.
Staying relevant keeps your organization relevant and helps you continuously learn and develop new skills. Whether it’s attending trainings/conferences, taking online courses, or engaging in networking events, actively seeking knowledge expands your horizons.
Other practises that could help you remain relevant in your chosen career include; being open to upcoming trends in your profession, learning what makes your competitors successful, specializing in your niche, learning new technologies, developing high-quality content, engaging with clients etc.
One powerful competitive advantage in any profession is staying relevant, which means to stay useful, innovative, and up with the times.
Source: Indeed editorial team ‘14 Ways to Stay Relevant in Your Profession.’’ updated June 25th,2022.
by Help Desk | Jul 8, 2024 | Articles
“The single biggest driver of business impact is the strength of an organization’s learning culture.” – JOSH BERSIN –
Promoting learning culture in an organization is when an organization puts a strong emphasis on encouraging its members to understand its values, practices and beliefs. It impacts all areas of a business, from productivity to retention. Build a strong learning culture that enable your employees understand your organization’s values!
Steps on how to build learning culture:
• Ask employees what they want to learn
• Make trainings easily accessible
• As an individual integrate learning to your day to day work life
• Make knowledge sharing a habit
• Reward employees for learning
• Personalize the learning experience
• Evaluate performances based on learning.
Promoting the learning culture is necessary for personal and organizational growth. Companies with high-impact learning cultures experience three times greater profit growth than their competitors.
Source: Emma O’Neill “20 Tips for Creating a Learning Culture in the Workplace.”
by Help Desk | Jun 1, 2024 | Articles
SELF–DISCIPLINE is the ability to make yourself do things you know you should do even when you do not want to. Self-discipline can help you achieve your long and short term goals, make you more resilient, reduces anxiety, improve learning and enhance performance. Do you have a habit of putting certain things off until the last minute? Then you need to work on your self-discipline
How to Develop Self–Discipline
· Decide what you want
· Write your goals down
· Have an action plan
· Eliminate bad habits
· Practice self-control
‘’ Self-discipline is when your conscience tells you to do something and you don’t talk back.” – W.K. Hope –
Self-discipline can help one stay focused, make informed decisions and build the habits necessary for long-term achievement.
Source: The mind tools content team. Blog: ’Self-Discipline.”
by Help Desk | May 2, 2024 | Articles
People management is a subset of human resource management. It involves recruiting, training, engaging and retaining people to optimize their talent and maximize their productivity. Workplace leaders such as team leads, managers and department heads use people management to oversee workflow and boost employee performance every day.
“Leaders must be close enough to relate to others, but far enough ahead to motivate them.” – John Maxwell –
8 ESSENTIAL PEOPLE MANAGEMENT SKILLS
- Empowering employees
- Active listening
- Conflict-resolution
- Flexibility
- Patience
- Clear communication
- Trust
- Organization
SOME EFFECTIVE TIPS ON PEOPLE MANAGEMENT
· Deliver criticism with care and empathy.
- Prioritize respect and empathy.
· Be transparent about goal-setting.
· Be open to learning from others.
Every one brings unique traits to a team. Take out time to study your team members individually; it can help you understand them better. Effective people management skills optimize workplace productivity and promote professional growth.
Source: Jennifer Herrity ’’Guide to people management: definition, tips and 8 skills.’’ Updated March 11, 2023.
