EMOTIONAL INTELLIGENCE
Our training on emotional intelligence will be of great help to anyone willing to build strong relationship with colleagues, friends, family members etc. This training is designed to give participants more insights on how to study, understand and control their emotions as well as that of others.
COURSE OUTLINE
- Your emotions vs your productivity
- Emotional awareness in communication
- The competencies of emotional intelligence
EFFECTIVE COMMUNICATION IN THE WORKPLACE
Excellent communication skill is fundamental to any business success. Communication is not just about speaking or writing. To succeed in business you have to communicate effectively. Our training on effective communication in the workplace is designed to educate participants on ways to communicate professionally in written and spoken form.
COURSE OUTLINE
- Verbal and non-verbal communication
- Effective communication skills
- Disagreements and conflict resolution
For enquires call: 08034432020 / 02012934581
N/B. Date and account details to be sent upon confirmation of attendance.