by Help Desk | Jul 1, 2022 | Articles
People with good communication skills enjoy better interpersonal relationship with others.
Below are specific things one can do to improve his/her communication skills.
- If you have a lot to say call the person instead of texting.
- Practice active listening
- Be brief and clear.
- Keep a good posture
- Make eye contact with the person you are talking with
- Take notes while discussing to ensure nothing is forgotten
- Prepare and think about what you want to say.
A good listener makes a good communicator. Excellent communication skill is needful to build lasting personal/business relationships.
Have a great day. Stay safe!
Source:Masterclass staff – effective communication: – “6 ways to improve communication skills.” 8th November, 2020.
by Help Desk | Jun 1, 2022 | Articles
Do you desire to be good at writing? Here are some tips that can help you become a better writer.
- Read regularly and acquire more knowledge on what you want to write.
- Think before you write.
- know how to spell words correctly
- Choose captivating headlines.
- keep sentences and paragraphs short
- Use simple words
- Improve your grammar
- Review your write up
- Find a good editor
- Practice, practice, practice
Becoming best at writing is a continuous process. The more you engage in it, the better you become.
by Help Desk | Apr 30, 2022 | Articles
Recruitment process involves steps taken to select employees to fill into openings in an organization. An effective recruitment selection has lower hiring costs, enhances the organizations reputation and identifies the best talent.
Steps involved in effective recruitment processes are:-
- Identify the needs of the organization.
- prepare the job description.
- Strategize and create recruitment plan that will enable you meet the right candidate.
- Start the search i.e. posts adverts on social media platform, use referrals etc.
- Conduct a phone interview to screen candidates and narrow down the selection process.
- Interview in person.
- Chose the right candidate.
- Verify the references given by the candidates.
- Put the right candidate through on boarding.
Employment processes requires a lot of time and effort. The entire process can only be worth the stress when the best employee is hired.
Source: Darren Perucci. “The quick guide to an effective recruitment process”. Updated April 23rd, 2020.
by Help Desk | Apr 1, 2022 | Articles
‘’ Your unhappy customers are your greatest source of learning.”- Bill Gates –
For continuous patronage you can’t do without your existing clients. When you constantly neglect them, your business suffers. Growing your business has a lot to do with how you maintain and nurture your existing clients. Do you know your current clients can help to grow your business only if you know how to leverage on them?
‘’ Just having satisfied customers isn’t good enough anymore. If you really want a booming business you have to create raving fans.” – Ken Blanchard –
Tips on how to leverage on existing customers.
· Make them your major source of referral
· Know them personally and build a relationship with them.
· Connect with them via phone calls, social media, newsletter etc.
· Always appreciate them for every referral
· Celebrate with them on their special day e.g. birthday, anniversary etc.
· Encourage them to post about your goods and services on your social media handles.
In summary, ensure your clients feel engaged and appreciated. Having a personal relationship with them makes it easier to leverage on them for increased sells.
Have a great day. Stay safe!
Source: Mark Wayshak. ” 7 ways to leverage existing customers for more sales.” 19th September, 2016.
by Help Desk | Mar 1, 2022 | Articles
‘’ Happy employees lead to happy customers, which lead to more profits.”
-Vaughn Aust –
Every business has its competitors. The only way to stand out among your business competitors is being unique and valuable as possible.
How to make your business different from that of your competitors
- Know and identify your competitors: – knowing your competitors and what they offer helps you set your prices competitively and market strategically.
- Offer excellent customer services: The best way to win loyal clients is by offering excellent customer services.
- Have a website
- Get feedbacks: – Feedback helps you improve on your products and services.
- Market wisely:- Choose a marketing option that will reach your target audience
- Use top ranking keywords in your contents for wider visibility
- Network with other businesses.
- Know your customers: – Have a personal relationship with your clients.
Source: Lexie Lu” How to outsmart your business competitors: the ultimate guide for 2019.” 14th September, 2019.
by Help Desk | Jan 4, 2022 | Articles
The first step to growing your customer base is having a clear idea of who your potential customer’s are and where to find them.
Growing your customer base could be achieved by:-
- Leveraging on your existing clients for referrals.
- Improving the quality of your products and services.
- Advertising your products and services at events or functions that your ideal clients will likely attend.
- Creating awareness about your business on your social media handles.
- Adding call to actions on your marketing contents.
- Getting listed on popular local directories.
- Engaging in promos. You can also give out gifts/reward to your loyal clients once in a while.
All businesses thrive at growing their client’s base and retaining their loyal clients. The secret to growing customer base depends on your marketing skills and your networking ability.
Have a great day. Stay safe!
Source: Briana Morgaine ” 8 Ways to get more customers and grow your business.”
