Career and Business Counselling Unit

Career and Business Counselling Unit

by | May 15, 2020 | Events

People’s First Consult (PFC) just launched its Career and Business Counselling Unit. We offer result-based strategic insights to your business development. Do you need our service?
Call: +2348034432020 OR 012934581
Email: pfconsultlimited@gmail.com; contact@peoplesfirstconsult.com
Web: www.peoplesfirstconsult.com

MARCH TRAINING

MARCH TRAINING

by | Feb 29, 2020 | Upcoming Events

EMOTIONAL INTELLIGENCE

Our training on emotional intelligence will be of great help to any one willing to build strong relationship with colleagues, friends, family members etc. This training is designed to give participants more insights on how to study, understand and control their emotions as well as that of others.

COURSE OUTLINE

  • Your emotions vs your productivity
  • Emotional awareness in communication
  • How to improve emotional intelligence in the workplace.
  • Emotional awareness in communication
  • The competencies of emotional intelligence

 

 

 

 PREPARING TO MANAGE A NEW BEGINNING

This training will help participants strategically plan ahead on how to transit from paid employment into retirement.

COURSE OUTLINE

  • Concept of life after paid employment.
  • Retirement a necessary end?
  • Benefits of planning and preparing for retirement.
  • Personal income management.

 

Account Details

Peoples First Consult (GTB) 0161049444

Send payment confirmation to contact@peoplesfirstconsult.com

 

For enquires call:

08034432020 / 012934581

 

 

SUCCESSION PLANNING

SUCCESSION PLANNING

by | Feb 29, 2020 | Articles

Succession planning is a strategic framework used to identify and develop new leaders who can replace existing executives/other key employees when they transit to another role, are fired, leave the company, retire or die.

Succession planning is vitally important for ensuring the continued success of any business. A strong succession plan is to identify and put together an agenda to train and mentor the right people that will take up leadership positions. It is important that organizations of all sizes focus on succession planning to ensure their future leaders are well sourced for and are readily available.

Whether you have a small, family owned business, or a multinational corporation, these tips listed below will help you kick start your succession plan.

  • Be proactive: start planning for a successor ahead of time.
  • Keep an open mind: even when you have found a successor, still look out for people with the best skills irrespective of their current positions.
  • Make the vision known: share your succession plan with your managers, board of directors and human resources.
  • Provide training to those with peak performance: identify and train your top performers.
  • Tests run your succession plan: create an opportunity for your potential successor to step in and assume some responsibilities (e.g. during your vacation).

“The number one role of any leader is to identify and prepare their successor” – Bill Bliss. Succession planning is as critical as creating a business strategy. Your goal is to ensure that your business will continue to run successfully without you. That’s why it is important to spend time grooming your successor to be sure that he or she has thorough training and quality leadership experience.

 

 

 

Source: Robert Half “What is succession planning? Your steps to success.” April 18, 2018.

 

 

 

TIPS FOR START-UP BUSINESS OWNERS

TIPS FOR START-UP BUSINESS OWNERS

by | Feb 4, 2020 | Articles

Companies in their first stage of operations are referred to as start-ups. All start-ups need a vision and mission statement for direction, they need to carry out quality research work about the business then draw out a comprehensive business plan and set up strategic plans to enable them attend their organizational goals.

To improve on your start-up business, the following tips could be helpful:-

  • Focus on making your customers satisfied.
  • Find an easily accessible location for your business.
  • Have a user friendly website.
  • Research about your competitors and find out how and what they do differently.
  • If leaving your customers satisfied is your priority, always strive to find out what your customers really want.
  • Surround yourself with the right people.
  • Find and use effective means to promote your products/services.
  • Create and invest on creating good contents.
  • Have a mental picture of what your organization should be like in years to come.
  • Keep learning; acquire more knowledge to improve on your business.
  • Get feedbacks from your customers and make adjustments where necessary.
  • Be focused and dedicated to your work
  • Never give up!

 

 

Source:  Rob Young“25 tips to make sure your start-up doesn’t fail.” January 19, 2018.

 

 

 

 

FEBRUARY TRAINING

FEBRUARY TRAINING

by | Feb 3, 2020 | Events

CUSTOMER RELATIONSHIP MANAGEMENT

Your business can never go far with poor customer service. Every business no matter how small needs to offer excellent customer service, as you will always get repeated purchase and referrals through a satisfied client. To improve on your customer retention strategy and create excellent service processes to promote increased productivity; attend our upcoming training on customer relationship management.

COURSE OUTLINE

  • Introduction to customer service
  • Customer analysis-: Knowing your customer(KYC)
  • Dealing effectively with customers mood swing
  • Understanding and managing the uniqueness of customers.
  • Customer experience: exceeding customer’s expectations.
  • Effective communication skills for customer service executives

 

Account Details

Peoples First Consult (GTB) 0161049444

Send payment confirmation to contact@peoplesfirstconsult.com

 

For enquires call:

08034432020 / 012934581