by Help Desk | Nov 3, 2025 | Events
EFFECTIVE COMMUNICATION SKILLS
In this training attendees will learn skills of effective communication and ways to communicate professionally in written and spoken forms.
COURSE OUTLINE
- The communication Process
- Giving and Receiving Feedback
- Resolving Conflict
TIME MANAGEMENT
This training will aid attendees discover the benefits of effective time management and learn how to implement time management into their day to day activities.
COURSE OUTLINE
- Time management techniques
- How to set realistic goals
- Organising work schedules for self and team
INTRODUCTION TO BUSINESS FINANCE
In this 2 days training participants will learn the processes, strategies, and tools that businesses can use to make financial decisions and manage resources, to achieve set financial goals.
COURSE OUTLINE
- Understanding the role of business finance
- Financial Statements and Financial Analysis
For enquires call: 08034432020 / 02012934581
N/B. Date and account details to be sent upon confirmation of attendance.
by Help Desk | Nov 3, 2025 | Uncategorised
Who needs to improve on communication skills? We all! Effective communication is crucial for success in all aspects of life, both personal and professional. We communicate in 4 ways namely: verbal, nonverbal, written and visual. Excellent communicators choose their words wisely, understand their audience and communicate without ambiguity.
Communication skills for success
· Active listening
· Friendliness
· Confidence
· Empathy
· Pay attention to nonverbal communication
· Ask questions
-
Pace Yourself
-
Choose the Right Time
-
Be clear without ambiguity
There you have the must have communication skills for business success. Focus on the listed skills to improve your communication in the workplace and in your personal life as well.
Source: Nick Rojas“10 Must-Have Communication Skills for Business Success.’’ ’’June 9th, 2015.
by Help Desk | Oct 2, 2025 | Articles
As a business owner you need to strategize on how to remain relevant. Understand that you have competitors you need to outshine and to achieve this you must focus on offering unique service to earn strong brand loyalty from existing and potential clients.
You stand out from your competitors when you identify your unique selling point, boost your online presence, know your target audience, get feedbacks and improve on your goods/services and thrive to constantly exceed your customers’ expectations.
Some reasons why you need to outshine your competitors
- Increases revenue
- Enhances strong competitive advantage
- Promotes customer retention
“To be successful you must be willing to do the things today others won’t do in other to have the things tomorrow others won’t have.” – LES BROWN –
A forward thinking strategy is needed to stand out! Your brand’
S ability to outshine her competitors is crucial for your business existence; so build a strong unique brand identity that differentiates you from your competitors.
Source: Jessamy Amic “10 Ways to outshine your competitors.” 3rd September, 2020.
by Help Desk | Oct 2, 2025 | Events
PROJECT MANAGEMENT
Project management involves planning, managing, and completing tasks from start to finish. Companies, investors, customers, and employees all benefit from timely and successful completion of projects by team members. This training will help participants achieve their organisational goals thereby reducing the risk of investing in an unsuccessful project.
COURSE OUTLINE
- Introduction to project management
- Project scheduling and time management
FUNDAMENTALS OF HUMAN RESOURCES
This course is designed for professionals who want to elevate their understanding of HR to a new level. Are you stepping into HR function for the first time or wish to improve on your on your HR skills? Enroll for this training! Participants will be taught comprehensive guide on how to navigate recruitment, performance management and much more.
COURSE OUTLINE
· Recruitment and selection:
· Training and development:
EMOTIONAL INTELLIGENCE
This training is useful to everyone. Attendees will be exposed to means of building strong relationship with colleagues, friends, and family members. Those with leadership positions will learn how to apply emotional intelligence to specific leadership situations as well; to gain the authority and success needed to strive as a leader.
COURSE OUTLINE
- The basics of emotional intelligence
· Building an emotionally intelligent team
For enquires call: 08034432020 / 02012934581
N/B. Date and account details to be sent upon confirmation of attendance.
by Help Desk | Sep 1, 2025 | Events
DIGITAL MARKETING
Digital marketing involves using social media platforms to connect with consumers for effective marketing of products and services. Our training on digital marketing will enable participants harness the use of their social media platforms to grow their businesses and create more awareness for their brands.
COURSE OUTLINE
- Introduction to digital marketing
- Social media marketing
- Content creation
SUCCESSION PLANNING
It is well known that an organization can never achieve its strategic business goals without the needed human capacity and skills. Our two (2) days training on succession planning will enable participants identify and strategically select qualified candidates to occupy key positions within an organization.
COURSE OUTLINE
- Managing succession in the workplace
- Developing and nurturing new and existing talent
- Succession planning: tools for building lasting businesses
CUSTOMER SERVICE ESSENTIALS
Your business will never go far with poor customer service. Our training on customer relationship management is designed for organizations/individuals who desire to offer excellent customer services at all times with the sole purpose of delivering on their organizational goals.
COURSE OUTLINE
- Introduction to customer service
- Identifying and addressing customer needs
- How to effectively communicate with customers and win their loyalty.
For enquires call: 08034432020 / 02012934581
N/B. Date and account details to be sent upon confirmation of attendance.
EFFECTIVE COMMUNICATION SKILLS
