by Help Desk | Oct 2, 2025 | Events
PROJECT MANAGEMENT
Project management involves planning, managing, and completing tasks from start to finish. Companies, investors, customers, and employees all benefit from timely and successful completion of projects by team members. This training will help participants achieve their organisational goals thereby reducing the risk of investing in an unsuccessful project.
COURSE OUTLINE
- Introduction to project management
- Project scheduling and time management
FUNDAMENTALS OF HUMAN RESOURCES
This course is designed for professionals who want to elevate their understanding of HR to a new level. Are you stepping into HR function for the first time or wish to improve on your on your HR skills? Enroll for this training! Participants will be taught comprehensive guide on how to navigate recruitment, performance management and much more.
COURSE OUTLINE
· Recruitment and selection:
· Training and development:
EMOTIONAL INTELLIGENCE
This training is useful to everyone. Attendees will be exposed to means of building strong relationship with colleagues, friends, and family members. Those with leadership positions will learn how to apply emotional intelligence to specific leadership situations as well; to gain the authority and success needed to strive as a leader.
COURSE OUTLINE
- The basics of emotional intelligence
· Building an emotionally intelligent team
For enquires call: 08034432020 / 02012934581
N/B. Date and account details to be sent upon confirmation of attendance.
by Help Desk | Sep 1, 2025 | Events
DIGITAL MARKETING
Digital marketing involves using social media platforms to connect with consumers for effective marketing of products and services. Our training on digital marketing will enable participants harness the use of their social media platforms to grow their businesses and create more awareness for their brands.
COURSE OUTLINE
- Introduction to digital marketing
- Social media marketing
- Content creation
SUCCESSION PLANNING
It is well known that an organization can never achieve its strategic business goals without the needed human capacity and skills. Our two (2) days training on succession planning will enable participants identify and strategically select qualified candidates to occupy key positions within an organization.
COURSE OUTLINE
- Managing succession in the workplace
- Developing and nurturing new and existing talent
- Succession planning: tools for building lasting businesses
CUSTOMER SERVICE ESSENTIALS
Your business will never go far with poor customer service. Our training on customer relationship management is designed for organizations/individuals who desire to offer excellent customer services at all times with the sole purpose of delivering on their organizational goals.
COURSE OUTLINE
- Introduction to customer service
- Identifying and addressing customer needs
- How to effectively communicate with customers and win their loyalty.
For enquires call: 08034432020 / 02012934581
N/B. Date and account details to be sent upon confirmation of attendance.
by Help Desk | Sep 1, 2025 | Articles
Content creation is an effective digital marketing strategy capable of attracting and retaining customers. It is more about using contents to attract and engage target audience. Effective content marketing increases sales build relationship and foster customer’s loyalty.
Steps to Effective Content Creation:
- Define your goals:
- Research your target audience
- Develop a content strategy
- Create high-quality content
- Optimize your content
- Promote your content
- Analyse your results
Content Creation Steps
- Brainstorm for creative content ideas
- Write your content
- Proofread and edit your write up
- Schedule your posting
A compelling content will attract, engage, and delight potential clients and customers. To increase your brand’s awareness, imbibe the above steps into your content creation and engage more with your target audience to drive your business growth.
Source: Source: Erica Santiago “How to Create Great Content: Tips from a Content Marketer.
by Help Desk | Aug 4, 2025 | Events
PROMOTING LEARNING CULTURE
Why create a high-impact learning culture? Embracing a culture of learning in your organization can lead to higher productivity, better engagement and increased happiness across the workforce. Employees with current knowledge and skills have a direct impact on their company’s performance plus ability to adapt in the competitive market. This one (1) day training is recommended for anyone who desires self-development and personal growth.
COURSE OUTLINE
- Strategies for Building a Learning Organization
- Learning for Growth: Benefits of a Learning Organization
BUSINESS ETHICS AND OFFICE MANAGEMENT
Business etiquette is a set of rules that guide how people should behave in the workplace. Managing a business requires a lot of knowledge and experience. This is a one (1) day training programme organised for employers and employees to equip them on professional ethics, how to manage offices effectively and achieve a feeling of strong alignment between their values and that of the business.
COURSE OUTLINE
- Organizational Structures to Promote workplace Ethics
- The Positive Impact of Ethics in Business
- Work Ethics and Etiquette
PROJECT MANAGEMENT
In this training, attendees will learn how to set realistic project goals, identify barriers to successful project execution and how to militate against such in order to ensure a successful project completion.
COURSE OUTLINE
- Introduction to project management
- Measuring the progress of a project
- Determining project risk
For enquires call: 08034432020 / 02012934581
N/B. Date and account details to be sent upon confirmation of attendance.
by Help Desk | Aug 4, 2025 | Articles
Conflict resolution is a means of amicably resolving disagreements. Conflict is part of human nature which is impossible to avoid. It happens in the workplace, in relationships and in the family. While it is normal to have conflict, ongoing conflicts can be stressful and damaging to relationships. Likely cause of conflicts is: jealousy, infidelity, poor manner of approach, disrespectful attitude towards others, poor communication skills etc.
To resolve conflicts understanding people’s perspective is key! For effective management of conflicts, show empathy, manage your emotions, communicate appropriately, listen actively and be patience while discussing issues.
We can’t avoid conflict completely thus there is need to resolve disagreements in a healthy way that creates understanding and unity. The key to eliminating conflicts is by knowing how best to resolve it and move forward.
Source: Indeed Article: 5 Conflict Resolution Strategies: Steps ,Benefits and Tips by Jennifer Herrity. Updated May 30th, 2025.
PROJECT MANAGEMENT
