by Help Desk | Dec 1, 2025 | Articles
The transmission of messages or signals through body language, facial expressions, gestures, eye contact, touch, and tone of voice is known as non-verbal communication. Irrespective of if you work remotely or in person, communicating effectively using verbal and non-verbal gestures is important
For those in the cooperate world, Understanding and communicating with others at the workplace could sometimes be challenging as people express their feelings using non-verbal means and its interpretation could present unique challenges.
To improve your non-verbal skills pay close attention to the person’s overall demeanor and how they react in different situations. Also, Pay close attention to what the person says and maintain comfortable eye contact.
Non-verbal communication complements verbal messages. Understanding and expressing it effectively is needful ;as it is sometimes used in situations where words are not possible or effective.
Source: Mental health first aid: “6 Ways to improve your non-verbal communication skills.” June 18, 2018.
by Help Desk | Dec 1, 2025 | Events
PREPARING FOR A NEW BEGINNING
How prepared are you for life after paid employment? What plans do you have towards your retirement? This training will help participants strategically plan ahead on how to transit from paid employment into retirement.
COURSE OUTLINE
- Concept of life after paid employment.
- Retirement a necessary end?
- Personal income management.
SUCCESSION PLANNING
All businesses experience succession planning, irrespective of its size. Employees resign, some get sacked, others may switch roles or departments in these cases succession planning is necessary. This training will aid entrepreneurs, team leads, HR personals and managers select the right people as replacement to occupy vacant positions in an organization when the need arises.
COURSE OUTLINE
- Managing succession in the workplace
- Developing and nurturing new and existing talent
- Succession planning: tool for building lasting businesses
For enquires call: 08034432020 / 02012934581
N/B. Date and account details to be sent upon confirmation of attendance.
by Help Desk | Nov 3, 2025 | Events
EFFECTIVE COMMUNICATION SKILLS
In this training attendees will learn skills of effective communication and ways to communicate professionally in written and spoken forms.
COURSE OUTLINE
- The communication Process
- Giving and Receiving Feedback
- Resolving Conflict
TIME MANAGEMENT
This training will aid attendees discover the benefits of effective time management and learn how to implement time management into their day to day activities.
COURSE OUTLINE
- Time management techniques
- How to set realistic goals
- Organising work schedules for self and team
INTRODUCTION TO BUSINESS FINANCE
In this 2 days training participants will learn the processes, strategies, and tools that businesses can use to make financial decisions and manage resources, to achieve set financial goals.
COURSE OUTLINE
- Understanding the role of business finance
- Financial Statements and Financial Analysis
For enquires call: 08034432020 / 02012934581
N/B. Date and account details to be sent upon confirmation of attendance.
by Help Desk | Nov 3, 2025 | Uncategorised
Who needs to improve on communication skills? We all! Effective communication is crucial for success in all aspects of life, both personal and professional. We communicate in 4 ways namely: verbal, nonverbal, written and visual. Excellent communicators choose their words wisely, understand their audience and communicate without ambiguity.
Communication skills for success
· Active listening
· Friendliness
· Confidence
· Empathy
· Pay attention to nonverbal communication
· Ask questions
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Pace Yourself
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Choose the Right Time
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Be clear without ambiguity
There you have the must have communication skills for business success. Focus on the listed skills to improve your communication in the workplace and in your personal life as well.
Source: Nick Rojas“10 Must-Have Communication Skills for Business Success.’’ ’’June 9th, 2015.
by Help Desk | Oct 2, 2025 | Articles
As a business owner you need to strategize on how to remain relevant. Understand that you have competitors you need to outshine and to achieve this you must focus on offering unique service to earn strong brand loyalty from existing and potential clients.
You stand out from your competitors when you identify your unique selling point, boost your online presence, know your target audience, get feedbacks and improve on your goods/services and thrive to constantly exceed your customers’ expectations.
Some reasons why you need to outshine your competitors
- Increases revenue
- Enhances strong competitive advantage
- Promotes customer retention
“To be successful you must be willing to do the things today others won’t do in other to have the things tomorrow others won’t have.” – LES BROWN –
A forward thinking strategy is needed to stand out! Your brand’
S ability to outshine her competitors is crucial for your business existence; so build a strong unique brand identity that differentiates you from your competitors.
Source: Jessamy Amic “10 Ways to outshine your competitors.” 3rd September, 2020.
The transmission of messages or signals through body language, facial expressions, gestures, eye contact, touch, and tone of voice is known as non-verbal communication. Irrespective of if you work remotely or in person, communicating effectively using verbal and non-verbal gestures is important
