by Help Desk | Apr 30, 2026 | Events
EMOTIONAL INTELLIGENCE
Our rich course content on EMOTIONAL INTELLIGENCE provides insights to attendees on how to understand better the language of emotions and its effect on their performance.
COURSE OUTLINE
* Your emotions vs your productivity.
* The role of emotional intelligence in our daily life.
DEVELOPING STRATEGIC PEOPLE MANAGEMENT SKILLS
This training will help participants manage conflict, motivate people and improve on communication skills; to better manage people. It is ideal for HR personal, team-leads, managers, entrepreneurs and anyone who desires or currently holds a leadership position.
*COURSE OUTLINE*
* Performance and rewards.
* Understanding people.
IMPROVING COMMUNICATION IN THE WORKPLACE
Our training on improving communication is ideal for professionals at all levels. It will help participants improve their verbal, nonverbal and written communication skills .
COURSE OUTLINE
* The communication process.
* Overcoming communication barriers.
WORKPLACE ETHICS AND VALUES
This training will positively impact an organizations public image by promoting professional and ethical behaviour in an organisation. It will help individuals recognise and promote ethical decisions in the workplace.
COURSE OUTLINE
* Introduction to ethical behaviour in the workplace.
* Relationship between personal values and organisational culture.
For enquiries call: 08034432020 or 02012934581
N/B. Date and account details to be sent upon confirmation of attendance
by Help Desk | Apr 30, 2026 | Articles
Content creation is an effective marketing strategy for businesses. No matter the size of your business a successful content marketing strategy can make or break the effectiveness of your marketing campaigns. Brands who know the effectiveness of content marketing understand that it is an invaluable tool to connect their business with their target customers hence effectively makes utilise it.
Steps to creating an effective content.
First you need to know and understand your target audience, then develop a content strategy, research for striking content ideas, create contents that will attract your target audience, choose the right platforms for your marketing campaigns, schedule your posts, promote your contents and track its performance.
Good contents should educate/provide readers with useful information. Engaging your audience with informative contents is an excellent way to create awareness about your business and draw their attention to your social media platforms and to your website as well.
SOURCE: Article by Indeed Editorial Team: ’’ Content creation: tips and steps to create quality content.’’ 25th November, 2025.
by Help Desk | Apr 1, 2026 | Articles
PERSONAL MOBILE PHONE ETIQUETTE
Key habits on personal mobile phone involves silencing phones in quiet areas, keeping conversations private, staying off phones during conversations, and avoiding loud ringtones.
Below are some tips on how to avoid being rude or annoying while using a personal phone in public:
- Never text or chat while driving
- Turn off your mobile phone in public gatherings.i.e church, bank etc.
- Lower your voice when making calls in public to avoid disturbing others
- Do not answer calls loudly in awaiting room, rather find a private section to do so
- Meal time is never ideal for conversations! keep your phone away while dinning
- End phone conversations while paying for purchases, it is rude to be on a call while someone i.e a customer agent is helping you out with your purchase. Personal cellphone etiquette is all about respecting and minimizing disruption while conversing with your mobile phone.
Source: Felissa Benjamin Allard. “Cell phone etiquette rules you should be following.”
by Help Desk | Apr 1, 2026 | Events
SOCIAL MEDIA MARKETING
Your business needs targeted ads to connect more with your clients. This training will help participants develop a highly comprehensive social marketing strategy: to promote their business, by using different social media marketing platforms.
*COURSE OUTLINE*
* Social media marketing fundamentals
* Marketing your contents
*RETIREMENT PLANNING*
Our retirement planning training comes up this month. It will provide attendees with valuable insights and tools that introduces them to post retirement planning.
*COURSE OUTLINE*
* Personal income management.
* How to plan for retirement.
*CUSTOMER SERVICE*
To develop the needed skills to perform excellently as a customer service agent enrol for our upcoming training on CUSTOMER SERVICE ESSENTIALS. This two(2) days training, will help participants deliver exceptional customer service that makes them as well as their organisation(s) stand out among it’s competitors.
*COURSE OUTLINE*
* Understanding and managing the uniqueness of customers.
* Customer experience: exceeding customer’s expectations.
For enquiries call:
*08034432020 or 02012934581*
N/B. Date and account details to be sent upon confirmation of attendance
by Help Desk | Mar 2, 2026 | Articles
A strategic thinking entrepreneur is likely to optimise resources and ensure his business maintains a competitive advantage with competitors as against his/her counterpart who thinks shallow. Strategic thinking is a must have skill by business leaders and owners as it helps businesses anticipate challenges, identify opportunities, and make well-informed decisions that align with their long-term goals.
Strategic thinking enables entrepreneurs prioritize long-term growth for their business. It is essential for making informed decisions that drive business success.
Strategic thinking benefits:
- Improved Decision-Making
- Proactive Problem-Solving & Risk Management
- Competitive Advantage
- Alignment with Long-Term Vision
- Enhanced Organizational Agility
- Increased Efficiency and Focus
To thrive in today’s dynamic environment and achieve set goals, businesses must prioritize strategic thinking.
SOURCE: Article by Hyper Island: ’’ Strategic thinking: why it’s essential for every role.” Updated 31st October, 2025.
EMOTIONAL INTELLIGENCE
