by Help Desk | Dec 3, 2024 | Events
Our training on managing health and safety is designed to educate participants on how to minimize or completely eradicate unsafe and unhealthy behaviour and other hazards that may occur in the workplace.
COURSE OUTLINE
- HSE Regulations and Compliance
- Workplace accidents and its economic implication
- Workplace Health Promotion
AVOIDING THE PITFALLS OF RETIREMENT
We all will retire someday from active service /paid employment, what plans do you have towards that transitioning? This training is designed to motivate, educate and guide participants with adequate information on how to plan successfully ahead of life after paid employment.
COURSE OUTLINE
- Perspectives on retirement
- Career opportunities for retirees
- The ’’SMILE’’ model approach to retirement
For enquires call: 08034432020 / 02012934581
N/B. Date and account details to be sent upon confirmation of attendance.
by Help Desk | Oct 31, 2024 | Events
EFFECTIVE COMMUNICATION IN THE WORKPLACE
Excellent communication skill is fundamental to any business success. To succeed in business you have to communicate effectively. Our training on effective communication in the workplace is designed to educate participants on the essentials of the communication process.
COURSE OUTLINE
- Mastering the art of conversation
- Understanding communication barriers
- How to effectively communicate with customers and win their loyalty.
BUSINESS ETIQUETTE ESSENTIALS
Business etiquette is a set of rules that guide how people should behave in the workplace. Managing a business requires a lot of knowledge and experience. This is a one (1) day training programme organised for employers and employees to equip them on professional ethics, on how to manage offices effectively and achieve a feeling of strong alignment between their values and that of the business.
COURSE OUTLINE
- Organizational Structures to Promote workplace Ethics
- The Positive Impact of Ethics in Business
- Work Ethics and Etiquette
CONFLICT RESOLUTION AND MANAGEMENT
Conflict affects individuals, families and organizations; it is an inevitable part of human existence. This training is designed for employees, employers and entrepreneurs. Attendees will learn different strategies for managing conflict effectively in order to build stronger relationships and minimise its negative impact on performance and productivity.
COURSE OUTLINE:
- Conflict resolution principles
- The effects of misunderstandings on productivity
- Strategies to resolve conflict
For enquires call: 08034432020 / 02012934581
N/B. Date and account details to be sent upon confirmation of attendance.
by Help Desk | Sep 30, 2024 | Events
UNDERSTANDING THE BASIC PRINCIPLES OF FINANCE
Our (2) days training on understanding the basic principle of finance introduces techniques for effective financial decision-making that will aid managers and team leads make effective financial decisions.
COURSE OUTLINE
- Introduction to Finance
- Financial Statements and Financial Analysis
- Financial Structure
SUCCESSION PLANNING
It is well known that an organization can never achieve its strategic business goals without the needed human capacity and skills. Our upcoming training on succession planning will enable participants identify and strategically select qualified candidates to occupy key positions within an organization.
COURSE OUTLINE
- Managing succession in the workplace
- Succession planning:- tools for building lasting businesses
- Succession Planning in family-owned businesses
For enquires call: 08034432020 / 02012934581
N/B. Date and account details to be sent upon confirmation of attendance.
by Help Desk | Sep 2, 2024 | Events
TIME MANAGEMENT
Effective time management plan enables you to get the most important things done as soon as possible. To keep a business running smoothly employees/entrepreneurs need to allocate the right amount of time to the right task. Attend our training on strategies for time effective management and learn insights on ways to manage your time more effectively.
COURSE OUTLINE
- Foundational Principles of Time Management.
- Stumbling blocks to time-management.
- Overcoming procrastination
EMOTIONAL INTELLIGENCE
Emotional intelligence affects the quality of our life, influences our behaviour and relationships. To improve on your relationships and understand how your emotions shape who you are, attend our September training on EMOTIONAL INTELLIGENCE.
COURSE OUTLINE
- The five competencies of emotional intelligence
- Tools to regulate your emotions
- Your emotions vs your productivity
- Emotional intelligence and leadership
For enquires call: 08034432020 / 02012934581
N/B. Date and account details to be sent upon confirmation of attendance.
by Help Desk | Jul 31, 2024 | Events
This training is recommended for sales executives, managers, Supervisors and entrepreneurs. Participants will be thought ways of improving negotiating skills to promote more desirable outcomes in any negotiation situation.
COURSE OUTLINE
• Introduction to Negotiation Skills
• How to identify and negotiate with each personality type
• Dealing with Difficult Negotiations
• Developing strategic plan for negotiating
RETIREMENT PLANNING
If you desire to unlock the secrets to be retired and fulfilled in life, this training is designed for you. How prepared are you for life after retirement? The earlier you start planning for your retirement, the better! Our training on RETIREMENT PLANNING will help you overcome the pitfalls of retirement.
COURSE OUTLINE
• The plan for retirement.
• Retirement a necessary end?
• Benefits of planning and preparing for retirement.
• Personal income management.
For enquires call: 08034432020 / 02012934581
N/B. Date and account details to be sent upon confirmation of attend
by Help Desk | Jul 8, 2024 | Events
DEVELOPING STRATEGIC PEOPLE MANAGEMENT SKILLS
Every one brings unique traits to a team. Workplace leaders such as team leads, managers and supervisors use people management to oversee workflow and boost employee performance every day. This training will enable attendees function effectively in their roles in an organization thereby optimizing workplace productivity and promoting professional growth.
COURSE OUTLINE
- Essentials of people management
- Behavioural understanding of an individual
- Conflict management
- Recruitment strategies
SUCCESSION PLANNING
Succession planning is a strategic framework used to identify and develop new leaders who can replace existing executives/other key employees when they transit to another role, are fired, leave the company, retire or die. This training programme will enable participants identify, assess and develop employee skills needed to meet the current and future staffing needs of an organization.
COURSE OUTLINE
- Basics of succession planning
- Succession planning:- tools for building lasting businesses
- Managing succession in the workplace
- Obstacles to effective succession planning
EXCELLENT SERVICE DELIVERY
You can’t expect to maintain brand loyalty if you don’t pay attention to what your customers say about your products or services. For your brand to stay afloat, you must prioritise customer satisfaction and ensure your products/services present a solution to people’s issue. Are you a customer service agent, front desk officer or a client service officer, with great passion for your career? Our training on EXCELLENT SERVICE DELIVERY will be of great benefit to you.
COURSE OUTLINE
- Introduction to customer service
- Understanding and managing the uniqueness of customers.
- Customer retention strategies
- Effects of poor customer service on a business.
For enquires call: 08034432020 / 02012934581
N/B. Date and account details to be sent upon confirmation of attend
Our training on managing health and safety is designed to educate participants on how to minimize or completely eradicate unsafe and unhealthy behaviour and other hazards that may occur in the workplace.
