by Help Desk | Nov 30, 2023 | Events
LEADERSHIP SKILLS AND CHANGE MANAGEMENT
Our one (1) day training on leadership and change management is designed to help leaders and managers effectively manage and motivate people through the change process.
COURSE OUTLINE
- Managing high performing teams
- Approaches to change management
- Organisational change
- Leadership culture during change management
EFFECTIVE COMMUNICATION SKILLS
Possessing good communication skills doesn’t only help you get hired; it can as well keep you successful in your chosen career. Our training on effective communication in the workplace is designed to educate participants on ways to effectively convey and receive messages from clients; employers and colleagues via email, phone etc.
COURSE OUTLINE
- Introduction to effective communication
- The communication process
- Verbal and non-verbal communication
- The role of listening in communication
- Strategic problem solving skills
For enquires call: 08034432020 / 012934581
N/B. Date and account details to be sent upon confirmation of attendance.
by Help Desk | Oct 31, 2023 | Articles
Shared workspaces are rented by remote employees or those who don’t have or wish to use a central office, the idea of using a workspace gives one the choice to work when and where one desires. Workspaces are perfect for start-ups, remote workers and freelancers.
SOME BENEFITS OF SHARED WORKSPACES
- Improves employee socialization
- enables networking and collaboration
- Increases productivity and motivation
- Promotes better space utilization
- Can boost creativity among co-workers
- Could improve mental wellbeing
- Enables flexible working schedule
Co working space has numerous advantages over most traditional offices. for increased productivity and cost efficiency, start-ups, entrepreneurs and small businesses are encouraged to use shared workspaces.
Source: Travis Low. “Benefits of a co-working space. March 28th, 2023.
by Help Desk | Oct 31, 2023 | Events
SUCCESSION PLANNING
No organization can achieve its strategic business goals without the needed human capacity and skills. This training will enable participants identify, assess and develop employee skills needed to occupy key lead positions within an organization.
COURSE OUTLINE
- Managing succession in the workplace
- Developing and nurturing new and existing talent
- Succession planning:- tools for building lasting businesses
- Talent retention strategies in succession planning process
- Criteria for selecting high potential candidates
DIGITAL MARKETING
Digital marketing involves using social media platforms to connect with consumers for effective marketing of products and services. Our training on digital marketing will enable participants harness the use of their social media platforms to grow their businesses and create more awareness for their brands.
COURSE OUTLINE
- Introduction to digital marketing
- Social media marketing
- Branding
- Content creation
For enquires call: 08034432020 / 012934581
N/B. Date and account details to be sent upon confirmation of attendance.
by Help Desk | Oct 3, 2023 | Articles
Teamwork is work done by a group of people so that each member does a part that contributes to the efficiency of the whole.
‘’Alone we can do so little, together we can do so much.” – HELLEN KELLER –
Great teamwork is about working together and collaborating to come up with better approaches. Teams are effective when they aren’t just dividing up tasks and working independently.
Effective teamwork reduces conflict, encourages better workplace relationship, acts as a source of motivation and inspiration and increases productivity.
Your ability to work as part of a team in your organisation matters a lot; Infact to be a master of one or a jack-of-all-trades in today’s business world does not bring about success.
In every aspect of a business, the diverse skills of teams are needed. All sorts of tasks become easier and faster through teamwork. Remember, for set goals to be met, team members have to work in unison.
‘’In union there is strength.” – Aesop –
Source: Shonna Waters. “What will make or break your next role? Find out why teamwork matters. April 7th, 2022.=
BENEFITS OF SHARED WORKSPACES
by Help Desk | Oct 3, 2023 | Events
EMOTIONAL INTELLIGENCE
Those with sound emotional intelligence tend to thrive well in the workplace. For better understanding of how to manage your emotions and that of others, register for our upcoming training on EMOTIONAL INTELLIGENCE. Participants will be taught the effect of emotions on productivity and ways to manage their emotions effectively.
COURSE OUTLINE
- Your emotions vs your productivity
- Managing your own emotions to positive outcomes
- Tools to regulate your emotions
- The competencies of emotional intelligence
CUSTOMER RELATIONSHIP MANAGEMENT
Your business will never go far with poor customer service. Our training on customer relationship management is designed for organizations/individuals who desire to offer excellent customer services at all times with the sole purpose of delivering on their organizational goals.
COURSE OUTLINE
- Introduction to customer service
- Enhancing customer experience
- Identifying and addressing customer needs
- How to effectively communicate with customers and win their loyalty.
For enquires call: 08034432020 / 012934581
N/B. Date and account details to be sent upon confirmation of attendance.
