by Help Desk | Dec 3, 2024 | Events
Our training on managing health and safety is designed to educate participants on how to minimize or completely eradicate unsafe and unhealthy behaviour and other hazards that may occur in the workplace.
COURSE OUTLINE
- HSE Regulations and Compliance
- Workplace accidents and its economic implication
- Workplace Health Promotion
AVOIDING THE PITFALLS OF RETIREMENT
We all will retire someday from active service /paid employment, what plans do you have towards that transitioning? This training is designed to motivate, educate and guide participants with adequate information on how to plan successfully ahead of life after paid employment.
COURSE OUTLINE
- Perspectives on retirement
- Career opportunities for retirees
- The ’’SMILE’’ model approach to retirement
For enquires call: 08034432020 / 02012934581
N/B. Date and account details to be sent upon confirmation of attendance.
by Help Desk | Oct 31, 2024 | Events
EFFECTIVE COMMUNICATION IN THE WORKPLACE
Excellent communication skill is fundamental to any business success. To succeed in business you have to communicate effectively. Our training on effective communication in the workplace is designed to educate participants on the essentials of the communication process.
COURSE OUTLINE
- Mastering the art of conversation
- Understanding communication barriers
- How to effectively communicate with customers and win their loyalty.
BUSINESS ETIQUETTE ESSENTIALS
Business etiquette is a set of rules that guide how people should behave in the workplace. Managing a business requires a lot of knowledge and experience. This is a one (1) day training programme organised for employers and employees to equip them on professional ethics, on how to manage offices effectively and achieve a feeling of strong alignment between their values and that of the business.
COURSE OUTLINE
- Organizational Structures to Promote workplace Ethics
- The Positive Impact of Ethics in Business
- Work Ethics and Etiquette
CONFLICT RESOLUTION AND MANAGEMENT
Conflict affects individuals, families and organizations; it is an inevitable part of human existence. This training is designed for employees, employers and entrepreneurs. Attendees will learn different strategies for managing conflict effectively in order to build stronger relationships and minimise its negative impact on performance and productivity.
COURSE OUTLINE:
- Conflict resolution principles
- The effects of misunderstandings on productivity
- Strategies to resolve conflict
For enquires call: 08034432020 / 02012934581
N/B. Date and account details to be sent upon confirmation of attendance.
by Help Desk | Oct 31, 2024 | Articles
You’ve got amazing products but how do you ensure your goods/services reach the right audience and boosts sales? It’s all about strategy!
For your business to achieve long term success, you must consistently boost its visibility. Visibility strengthens your brands presence thereby exposing it to potential clients.
Here are some tips on how to boost your goods/services visibility
· Create quality contents
· Leverage on your social media platforms
· Encourage customer reviews and testimonials
· Partner with influencers
· Understand your target audience
· Offer promotional discounts
· Utilize email marketing
Implementing these strategies may not bring positive changes overnight. However, remain consistent and focused, with time your increased visibility will lead you closer to your sales goal.
Source: Almond Solutions: 9 Strategies to Boost Product Visibility and Sales. January 21st, 2024.
by Help Desk | Sep 30, 2024 | Events
UNDERSTANDING THE BASIC PRINCIPLES OF FINANCE
Our (2) days training on understanding the basic principle of finance introduces techniques for effective financial decision-making that will aid managers and team leads make effective financial decisions.
COURSE OUTLINE
- Introduction to Finance
- Financial Statements and Financial Analysis
- Financial Structure
SUCCESSION PLANNING
It is well known that an organization can never achieve its strategic business goals without the needed human capacity and skills. Our upcoming training on succession planning will enable participants identify and strategically select qualified candidates to occupy key positions within an organization.
COURSE OUTLINE
- Managing succession in the workplace
- Succession planning:- tools for building lasting businesses
- Succession Planning in family-owned businesses
For enquires call: 08034432020 / 02012934581
N/B. Date and account details to be sent upon confirmation of attendance.
by Help Desk | Sep 30, 2024 | Articles
Office management is the process of planning, organizing, coordinating and controlling office activities. It involves the administration of key processes involved in running an office, to promote an effective working atmosphere. It could involve; analysing data, coordinating employees etc. for more efficient workflow and improved work environment.
Technical and interpersonal skills required in office management are: – Negotiation skills, Conflict mediation, Employee coordination, Communication ability, Time management, Multitasking and Organization.
KEY FUNCTIONS OF OFFICE MANAGEMENT
· Space management
· Planning
· Resource management
· Communication
· Staffing
· IT coordination
· Employee management
The role of an office manager is to ensure the office is effectively managed to optimize productivity and improve overall office operations. In summary office management entails all that is needed for the effective performance of office work.
Source: Rob Biedron ”Office management: What is it Roles, Best practices guide and more.’’