by Help Desk | Apr 26, 2023 | Events
Due to inadequate planning and preparation a lot of retirees experience setback and financial struggle after retirement. Our upcoming training on Retirement Planning will help participants overcome the pitfalls of retirement; attendees will learn ways to manage personal income and how to effectively plan ahead towards life after paid employment.
COURSE OUTLINE
- The “SMILE”model approach to retirement
- Personal income management
- Preparing for a new beginning
- The concept of life after paid employment
- Financial planning and management
CUSTOMER CARE ESSENTIALS
Your business can never go far with poor customer service. Every business no matter how small needs to offer excellent customer service. To improve on your customer retention strategy and promote increased productivity; attend our upcoming training on customer care essentials.
COURSE OUTLINE
- Introduction to customer service
- Customer analysis-: Knowing your customer(KYC)
- Dealing effectively with customers mood swing
- Understanding and managing the uniqueness of customers.
- Customer experience: exceeding customer’s expectations.
- Effective communication skills for customer service executives.
EMOTIONAL INTELLIGENCE
Emotional intelligence helps us harness our emotions to promote good decision making; enhance teamwork and overall performance. This training is designed to give participants more insights on how to study, understand and control their emotions as well as that of others.
COURSE OUTLINE
- Your emotions vs your productivity
- Emotional awareness in communication
- How to improve emotional intelligence in the workplace.
- The competencies of emotional intelligence
For enquiries
Call: 08034432020 / 012934581 and send an email to pfconsultlimited@gmail.com
by Help Desk | Apr 12, 2023 | Upcoming Events
EFFECTIVE TIME MANAGEMENT
People who manage their time effectively tend to be happier and more productive. Our training on effective time management will help participants manage and prioritize their time effectively, such that the right time is allocated to the right activity.
Attend our training on effective time management and learn insights on ways to manage your time more effectively.
COURSE OUTLINE
- Fundamentals of Time Management
- Aspects of Time Management
- Keys for managing time effectively
- Time and the inappropriate use of time
- Setting up priorities
For enquires call: 08034432020 / 012934581
N/B. Date and account details to be sent upon confirmation of attendance.
by Help Desk | Apr 12, 2023 | Articles
” The greatest leader is not necessarily one who does the greatest things. He is the one that gets the people to do the greatest things.” – President Ronald Reagan –
Leaders shape our nation and organization. good leaders are moulded through experience, continuous learning and adaption.
Key leadership traits are:- Accountability, confidence, resilience, transparency, integrity,delegation, empathy, self-awareness, gratitude, courage, communication, influence, respect etc.
You can become a successful leader by opening up to growth i.e putting in more time and effort towards self development. Organizations can also strengthen employees leadership qualities by providing on the job learning experiences plus mentoring and formal development opportunities.
Leaders set good examples for others to follow, to lead right you must posses most of the leadership traits listed above.
SOURCE :- Centre for creative leadership. ” The 10 characteristics of a good leader.”
by Help Desk | Mar 1, 2023 | Articles
“It is better to fail in originality than to succeed in imitation
– Herman Melville –
What is your early morning routine like? Try the following for a more productive day.
- Be an early riser
- Drink a glass of water when you wake
- Pray and say positive affirmations
- Have a plan for the day
- Tackle your hardest daily\ weekly task first.
- Watch something funny daily
- Do not compare yourself to others
- Positively interpret your negative experiences
- Contact a love one
- Remain grateful
- Sleep at least 8 hours a day.
Here you have some daily morning routines to imbibe. Hope you try them out!
Source: Laura Belinsky: “10 steps successful people swear”. February 14th, 2022.
by Help Desk | Mar 1, 2023 | Events
STRATEGIES FOR EFFECTIVE TIME MANAGEMENT
Benefits of time management affect both the business and the employees. Employees with well managed working hours tend to be happier and more productive resulting into high turnover for the organization.
Attend our training on strategies for effective management and learn insights on ways to manage your time more effectively.
COURSE OUTLINE
- Fundamentals of Time Management
- Aspects of Time Management
- Productive Work
DEVELOPING STRATEGIC PEOPLE MANAGEMENT SKILLS
This training will enable individuals function effectively in their roles in an organization, ensuring a healthy workforce.
COURSE OUTLINE
- Fundamentals of people management
- Management styles
- Team development
- Performance management
- Time management
For enquires call: 08034432020 / 012934581
N/B. Date and account details to be sent upon confirmation of attendance.
Due to inadequate planning and preparation a lot of retirees experience setback and financial struggle after retirement. Our upcoming training on Retirement Planning will help participants overcome the pitfalls of retirement; attendees will learn ways to manage personal income and how to effectively plan ahead towards life after paid employment.